Support Offerings – ANM

 

All SureVue Media Players come with a one-year factory warranty. A wide range of service and support options are available to ensure your complete success with our products.

Subscription
Active Network Manager

Active Network Manager Subscriptions are offered for three (3) years.  Subscription includes:

  • Continuous intelligent network monitoring and management

  • Batch management of updates

  • Organization of people and players into multiple networks with flexible permissions layers

  • On-demand screen capture

  • Screen control

  • Troubleshooting assistance

  • Compliance Mode ®

  • Secure execution facility

  • Software rollback capabilities (with restrictions)

  • Active Network Manager support via email, phone, and web conferencing