We're with you Every Step of the Way
Platform Support provides access to a regular program of updates that include SureVue Operating Platform maintenance releases, security updates, operating system, content management system updates, and feature enhancements. It also provides access to direct support from MediaVue’s team of technical specialists as well as much more.
Key Benefits
Curated Updates
Access to MediaVue Curated updates. Includes firmware, security, CMS client, bug fixes, and general OS enhancements.
MediaVue Support Engineers
Support Engineers are accessible through phone or direct chat.
CMS Application Engineering
Our engineers will work with your team to enhance your content applications if content issues are found.
Active Network Manager Support
Support on MediaVue's players management tool (ANM) provided by dedicated Sales Engineer.
MediaVue Consultation
MediaVue provides pre-sale project consultation for guided success.